Complaint handling
Sorry, we made a mistake. But don’t worry, we’ll fix it!
If there’s anything you’re not satisfied with, please let us know. We truly care about your happiness with our service, so your feedback is incredibly valuable to us. We promise to listen to you and find a solution together.
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How can I file a complaint?
You can file your complaint by sending an email to complaints@archipel.academy. Once we receive your message, we’ll get in touch with you as soon as possible to address your complaint.
Once again, our apologies and thank you for your patience as we make it right!